Frequently Asked Questions
Everything you need to know about our premium apparel and services.
What is the typical shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments ethically manufactured?
Yes, we prioritize ethical production. All Underoath apparel is manufactured in certified facilities that ensure fair wages, safe working conditions, and sustainable labor practices.
How should I care for my Underoath apparel to ensure longevity?
To maintain the quality of our fabrics, we recommend washing items in cold water with like colors and hanging them to dry. Avoid using bleach or high-heat tumble drying.